Patient Service Representative

2 days ago


Tacoma, Washington, United States Olympic Sports & Spine Full time
Job Title: Patient Service Representative

Olympic Sports & Spine is seeking a highly skilled and customer-focused Patient Service Representative to join our team at our Tacoma Mall Blvd. clinic.

Job Summary:

The Patient Service Representative will be responsible for providing exceptional patient service, managing patient scheduling, and performing various administrative tasks to ensure seamless operations.

Key Responsibilities:
  • Manage patient scheduling, including phone calls, appointments, and follow-ups
  • Verify insurance and obtain necessary authorizations
  • Collect and process patient information, including demographic and billing data
  • Communicate with patients, staff, and referral sources via phone, email, and in-person
  • Maintain accurate and up-to-date patient charts and records
  • Perform other administrative tasks, including data entry, filing, and scanning documents
Requirements:
  • High school diploma or equivalent required; two years of experience in a related field preferred
  • Knowledge of insurance verification processes and medical office procedures
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits:

Olympic Sports & Spine offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.



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