Patient Services Representative Float

2 weeks ago


Tacoma, Washington, United States Community Health Care Full time
Job Summary

We are seeking a highly skilled Patient Services Representative Float to join our team at Community Health Care. As a key member of our healthcare team, you will provide exceptional customer service to patients, ensuring their accounts are accurate and up-to-date.

Key Responsibilities
  • Provide customer service to patients regarding their accounts, including setting up payment plans and answering billing questions.
  • Process referrals to specialty care, dieticians, radiology exams, and community resources.
  • Ensure copays and deductibles are adjusted based on patient's sliding fee level and review sliding fee paperwork for completeness.
  • Float to other clinics as needed to support patient care.
Requirements

To be successful in this role, you will need:

  • A High School Diploma plus 1 year of experience in a medical front office or a combination of relevant experience and education.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
About Us

Community Health Care is a leading non-profit organization dedicated to providing quality healthcare to underserved patients in Pierce County. We offer a competitive benefits package, including medical, dental, paid vacation, sick leave, and more. If you are passionate about delivering exceptional patient care and are committed to our mission, we encourage you to apply for this exciting opportunity.



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