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General Service Technician

2 months ago

Port Jefferson Station, New York, United States Jiffy Lube Full time

About the Role

We are seeking a highly skilled and motivated General Service Technician to join our team at Jiffy Lube. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests' vehicles are serviced to the highest standards.

Key Responsibilities

  • Provide top-notch customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner.
  • Conduct thorough vehicle inspections, identifying any potential issues and recommending necessary repairs or maintenance.
  • Perform routine maintenance tasks, such as oil changes, tire rotations, and fluid checks.
  • Work collaboratively with other team members to ensure seamless service delivery and meet customer expectations.
  • Stay up-to-date with the latest industry developments and best practices, participating in ongoing training and professional development opportunities.

Requirements

  • Previous experience in a similar role, preferably in the automotive industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to lift and move heavy equipment, as well as work in a fast-paced environment.
  • Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • High school diploma or equivalent required; post-secondary education in a related field an asset.

What We Offer

  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • Opportunities for professional growth and development, including training and certification programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A comprehensive employee assistance program, including access to mental health resources and employee wellness initiatives.