Front Desk Associate

7 days ago


Lima, Ohio, United States Howard Johnson by Wyndham Lima Full time
Front Desk Agent Job Description

At Howard Johnson by Wyndham Lima, we are seeking a dedicated and skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a smooth and enjoyable stay for our guests.

Key Responsibilities:
  • Greet guests and complete the booking/check-in process, including gathering guest information and room rate confirmation.
  • Assist guests with check-out, including billing and processing payments.
  • Use your knowledge of the hotel and local area to help guests find their way around and recommend attractions and dining options.
  • Respond to guest questions and resolve issues in a timely and friendly manner.
Requirements:
  • 1 year of experience in a hotel or hospitality setting.
  • Excellent communication and customer service skills.
  • Ability to work a variety of shifts, including evenings and weekends.

We offer a competitive hourly rate and a fun and dynamic work environment. If you are a team player with a passion for delivering exceptional guest service, we encourage you to apply.



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