Customer Service Representative II
3 weeks ago
We are seeking a highly motivated and customer-focused Customer Service Representative II to join our team. As a key member of our contact center, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:- Handle inbound and outbound customer calls, emails, and chats in a professional and courteous manner
- Respond to customer inquiries and resolve issues in a timely and effective manner
- Utilize knowledge base and training to accurately answer customer questions and provide solutions
- Escalate complex issues to senior team members or management as needed
- Meet or exceed performance metrics and quality standards
- High school diploma or equivalent required
- 1+ year of customer service experience in a call center or similar environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and meet performance metrics
- Basic knowledge of Microsoft Office Suite and CRM software
- Competitive hourly rate and bonus structure
- Opportunities for advancement and professional growth
- Comprehensive training program and ongoing support
- Collaborative and dynamic work environment
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Customer Service Representative II
3 weeks ago
Savannah, Georgia, United States MCI Careers Full timeJob Title: Customer Service Representative IIWe are seeking a highly motivated and customer-focused Customer Service Representative II to join our team. As a Customer Service Representative II, you will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and chat.Key...
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Customer Service Representative II
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Savannah, Georgia, United States MCI Careers Full timeJob Title: Customer Service Representative IIJoin MCI Careers as a Customer Service Representative II and take on the challenge of delivering exceptional customer experiences. As a key member of our team, you will be responsible for handling inbound and outbound customer interactions, resolving issues, and providing solutions that meet our clients' needs.Key...
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Customer Service Representative II
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Savannah, Georgia, United States MCI Careers Full timeJob Title: Customer Service Representative IIWe are seeking a highly motivated and customer-focused Customer Service Representative II to join our team. As a key member of our contact center, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle inbound and outbound customer calls, emails,...
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Customer Service Representative
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