IT Support Specialist
3 days ago
Cottingham & Butler is seeking a skilled IT Help Desk Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our employees, both in-office and remotely.
Key Responsibilities:
- Answer and resolve technical issues via phone, email, and in-person support
- Log and troubleshoot help desk calls to ensure timely resolution
- Procure, deploy, and inventory desktop hardware and software to ensure proper security levels
- Consult with end-users to identify their cellular device needs and recommend services
Benefits:
- Medical, dental, and vision insurance
- Flexible spending or HSA
- 401(k) with company match
- Profit-sharing/defined contribution plan
- PTO/paid holidays
- Company-paid short-term and long-term disability
- Maternity leave/parental leave
- Subsidized parking
- Company-paid term life/accidental death insurance
About Cottingham & Butler:
We are a growth-oriented company committed to delivering exceptional service to our clients. Our culture is built on the theme of "better every day," and we strive to be better than yesterday in everything we do. We are passionate about helping our clients navigate life's toughest moments and are dedicated to providing a supportive and inclusive work environment for our employees.
Join our team and be part of a dynamic organization that values growth, innovation, and exceptional service.
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Dubuque, Iowa, United States Cottingham & Butler Full time{"title": "IT Help Desk Specialist", "description": "About the RoleCottingham & Butler is seeking a skilled IT Help Desk Specialist to join our team. As a front-line technical support specialist, you will be responsible for answering, logging, and troubleshooting all help desk calls. Your expertise will be essential in procuring, deploying, and inventorying...
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