Automotive Service Representative

4 weeks ago


Middletown, New York, United States Middletown Honda Full time
Automotive Receptionist Job Description

Middletown Honda is seeking a highly skilled and customer-focused Automotive Receptionist to join our team. As a key member of our sales team, you will play a vital role in ensuring a positive customer experience from the moment they step into our dealership.

  • Key Responsibilities:
  • Provide exceptional customer service, greeting customers in a friendly and professional manner.
  • Process customer transactions, including computing bills, receiving payments, and making change.
  • Reconcile cash drawers daily to ensure accuracy and security.
  • Work closely with department managers to stay up-to-date on new products and services, their features, and any changes in price.
  • Answer customer questions and provide information about services performed or products purchased.
  • Handle customer complaints in a professional and courteous manner.

Requirements:

  • Excellent interpersonal and oral communication skills.
  • Self-directed and independent, with the ability to work as a team player.
  • Dependable, motivated, and goal-oriented.
  • Exceptional customer service skills.
  • Strong work ethic, high energy level, and a positive attitude.
  • At least 6 months to 1 year of customer service or hospitality experience.

Middletown Honda is an equal opportunity employer and welcomes applications from qualified candidates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


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