Assistant General Manager
2 months ago
About Zantigo
Zantigo is a leading provider of Mexican-inspired cuisine, serving fresh, tasty ingredients made-to-order. Our menu features a variety of dishes, including the famous Chilito.
Job Summary
We are seeking a highly motivated and experienced Assistant General Manager to join our team. As an Assistant General Manager, you will play a key role in ensuring the smooth operation of our restaurants, providing exceptional customer service, and maintaining high standards of quality and cleanliness.
Key Responsibilities
- Support the General Manager: Assist the General Manager in day-to-day operations, including managing staff, maintaining inventory, and controlling costs.
- Provide Exceptional Customer Service: Ensure that all customers receive a high level of service, responding promptly to their needs and resolving any issues that may arise.
- Maintain Product Quality and Availability: Ensure that all menu items are prepared to the highest standards, and that inventory levels are maintained to meet customer demand.
- Lead by Example: Demonstrate a strong work ethic, and lead by example, setting high standards for yourself and your team.
- Develop and Implement Operational Procedures: Develop and implement procedures to improve operational efficiency, reduce costs, and enhance customer satisfaction.
Requirements
- Leadership and Management Experience: Proven experience in a leadership or management role, with a track record of success in managing staff and driving business results.
- Customer Service Skills: Excellent customer service skills, with the ability to respond to customer needs and resolve issues in a professional and courteous manner.
- Operational Skills: Strong operational skills, with the ability to manage inventory, control costs, and maintain high standards of quality and cleanliness.
- Communication Skills: Excellent communication skills, with the ability to communicate effectively with staff, customers, and other stakeholders.
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