Assistant Operations Manager

3 days ago

GondrecourtleChâteau, Grand Est, United States Minnesota Wild Full time
Job Title: Assistant Operations Manager

This is a supervisory position directly supervising full-time custodians, housekeepers, casual labor, and contract employees. The Assistant Operations Manager works with internal and external clients to meet all operation needs (set-up, tear-down, and cleaning) for all events throughout the complex.

Responsibilities:
  • Supervise the cleaning, maintenance, and other building operations activity throughout the complex.
  • Work with other departments to ensure that all set-up/tear-down/cleaning tasks are completed for internal and external clients.
  • Directly supervise post-event cleaning activity throughout the entire complex.
  • Directly supervise overnight conversions in the RiverCentre and Roy Wilkins Auditorium.
  • Supervise everyday cleaning as well as weekly, monthly, and annual cleaning projects throughout the complex.
  • Assist in creating inventory and labor spreadsheets in Excel.
  • Supervise and coordinate outside cleaning and snow removal.
  • Recommend staffing levels to the Senior Manager of Operations.
  • Assist with project management, inventory of supplies, and general maintenance of building equipment.
  • Conduct regular building inspections to create a list of cleaning and maintenance projects.
  • Monitor inventory of cleaning supplies and recommend product that needs to be ordered.
  • Maintain inventory, maintenance, equipment, and snow logs.
  • Directly supervise full-time, part-time, and contract labor.
  • Conduct pre-shift meetings each workday.
  • Assign tasks to all staff during the shift.
  • Follow up on tasks assigned to staff and coach staff as needed.
  • Maintain a written record of tasks completed by each staff member.
  • Perform other duties as assigned by Senior Managers, Operations, and other building management.
Requirements:
  • Formal Education & Certification: High School Diploma or equivalent
  • Knowledge & Experience: Experience in directly supervising large numbers of staff, experience in training and coaching staff, ability to operate effectively in a team-oriented and fast-paced environment, ability to supervise multiple projects at the same time and coordinate their timely completion, strong knowledge of Microsoft Outlook, Word, Excel, and PowerPoint, ability to work within the limits of a departmental budget
  • Personal Attributes: Possess excellent written and verbal communication skills, ability to work with and manage a large staff daily, ability to tactfully interact with clients, the general public, and fellow employees, ability to maintain a positive attitude in demanding and stressful situations, ability to adapt to changing demands under specific time constraints, perform detail-oriented work

Work hours are based on the event schedule. Ability to work evenings, overnights, weekends, and holidays. Work long hours with limited supervision. Physical requirements include sitting, walking, standing, bending, squatting, climbing up and down stairs, kneeling, twisting, lifting, grasping, etc. Spending most, if not all, of a work shift on your feet. Lifting requirements - up to 50 pounds. Work outdoors as needed year-round.

Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation.

We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship.

We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.

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