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Security Operations Specialist

4 weeks ago

Durham, North Carolina, United States Marksman Security Full time
Job Summary

We are seeking a highly skilled Security Command Center Operator to join our team at Marksman Security Corporation. As a Security Command Center Operator, you will be responsible for overseeing the daily security operations of our 24/7 Central Command Center, safeguarding the assets of the facility, employees, and guests.

Key Responsibilities
  • Monitor emails and phone correspondence to requests and inquiries appropriately
  • Monitor CCTV camera systems
  • Operate facility badging software, including enabling and disabling badges
  • Make periodic patrols of the facility to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons
  • Restrict access into confidential areas throughout the facility and offices
  • Administer all client policies for controlling access to client property
  • Report security violations and provide guidance to support staff to properly resolve issues
  • Utilize internal communications systems including radio, intercom, telephone, PA systems, and computer-based software with a high level of professionalism
  • Respond appropriately to facility alarms
  • Prevent vandalism, thefts, or other criminal behavior
  • Provide security support for various client projects and events
  • Accurately complete and retain reporting documentation and logs
Requirements
  • Proven experience working as a dispatcher, cell center representative, and/or security command center operator
  • High school diploma or equivalent
  • State licensing, if applicable
  • Strong computer and/or technology skills
  • Strong attention to detail
  • Effective communicator with written and spoken communication skills
  • Ability to multitask and deal with competing priorities
  • Professional demeanor and problem-solving skills
  • Experience executing radio and telephone communications