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Server Representative
4 weeks ago
Job Summary:
We are seeking a skilled Server to join our team at The Melting Pot. As a key member of our service staff, you will be responsible for providing exceptional guest experiences and ensuring seamless service delivery.
Key Responsibilities:
- Develop and maintain positive relationships with guests, ensuring their needs are met and exceeded.
- Suggestively sell wine and food products to enhance the guest experience.
- Follow established service sequences and standards to ensure consistency and quality.
- Serve products according to procedures and maintain a clean and organized workspace.
- Establish professional rapport with guests and colleagues, promoting a positive and welcoming atmosphere.
- Comply with local laws and regulations regarding alcoholic beverages.
- Account for all products served and maintain accurate records.
- Exceed guest expectations by providing personalized service and making their experience extra special.
- Perform opening, running, and closing sidework assignments to ensure efficient operations.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Knowledge of wine and food products, with the ability to make recommendations.
- Flexibility to work varied schedules, including evenings and weekends.
