Guest Experience Host

5 days ago

Kansas City, Missouri, United States Great Western Restaurants, Inc. dba Golden Corral Full time
Job Summary

We are seeking a Guest Experience Attendant to join our team at Golden Corral. As a Guest Experience Attendant, you will be responsible for ensuring our guests have a pleasurable dining experience. This includes maintaining the cleanliness and presentation of our bar areas, floors, and restrooms during peak periods.

Key Responsibilities
  • Guest Service: Assist guests by being able to describe all menu offerings and where they are located on the buffet. Ensure that products are available and inquire of back of house coworkers when they will have product available. Offer assistance to any guests who may need help and assist guests at the buffets when requested.
  • Cleanliness: Clean and maintain top and front of bar areas to ensure guests have perception of a clean restaurant. Check, lightly clean, and stock the restrooms. Inform the utility person or a manager when additional cleaning and/or maintenance is required. Pick up and dispose of any trash visible to guests. Sweep and clean floor areas in and around the buffet.
  • Adherence to Standards: Bring equipment problems to the attention of the manager. Observe the quality and presentation of food on the buffet and inform the appropriate coworker and/or manager when the items do not appear fresh and full.
Requirements

Successful completion of Safe Tracks, Golden Corral's Co-worker Food Safety and Sanitation course, and position certification through Golden Corral's Co-worker training program. Experience in food preparation preferred, but not required. Proof of food handler certification may be required for individuals in those applicable states.

This position requires standing and walking 3-4+ hours without a rest break. Regular, moderate-to-heavy (5-50 lbs.) lifting and carrying; bending and reaching is required. Work environment requires the use of tools such as mops, brooms, mop buckets, and carts. Compliance with position uniform standards and adherence to all company policies and house rules are required.

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