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Bilingual Case Manager

2 months ago

Savannah, Georgia, United States Mike Hostilo Law Full time
Job Summary

We are seeking a highly organized and detail-oriented Bilingual Case Manager to join our team at Mike Hostilo Law Firm. As a key member of our client services team, you will be responsible for providing exceptional support to our clients, ensuring their cases are managed efficiently and effectively.

Key Responsibilities
  • Client Communication
    • Proactively communicate with clients to gather information and provide regular updates on their case status.
    • Respond to client inquiries in a timely and professional manner, addressing any concerns or questions they may have.
  • Case Documentation
    • Collaborate with clients to collect and organize relevant documents and information related to their case.
    • Prepare and maintain accurate and detailed case files, ensuring all necessary information is documented and easily accessible.
  • Case Management
    • Work closely with our legal team to ensure cases are managed efficiently and effectively, identifying and addressing any potential issues or concerns.
    • Develop and implement effective case management strategies to ensure timely and successful resolution of cases.
Requirements
  • Bachelor's degree in a related field or equivalent experience.
  • Minimum 2 years of experience in a client-facing role, preferably in a legal or healthcare setting.
  • Fluent bilingual skills in English and Spanish, with excellent written and verbal communication skills.
  • Strong organizational and time management skills, with the ability to prioritize multiple tasks and deadlines.
  • Proficiency in Microsoft Office suite of tools and experience with case management software.