Customer Service Supervisor Lead

3 days ago


Houston, Texas, United States Bickham Services Unlimited, LLC Full time
Job Title: Customer Service Supervisor Lead

Company Overview: Bickham Services Unlimited, LLC is a leading provider of customer service solutions. Our team of experts is dedicated to delivering exceptional service and support to our clients.

Salary: $55,000 - $65,000 per year (DOE), depending on experience.

Job Description:
Duties and Responsibilities
  • Servicing and monitoring the work of employees to ensure department and section targeted goals, objectives, quality of service, and professionalism are met.
  • Preparing and delivering performance reviews for assigned staff, ensuring detailed constructive feedback is provided immediately on performance, developing action plans and strategies for continuous improvement, and providing ongoing mentoring and support.


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