Customer Program Manager

1 week ago

Austin, Texas, United States Cirrus Logic Full time
Customer Program Manager

Cirrus Logic is seeking a highly skilled Customer Program Manager to join our team. As a key member of our organization, you will be responsible for managing the deliverables and executing all our PC customer designs and partnership programs with SoC providers.

Key Responsibilities:
  • Develop and implement a robust process to track customer and SoC-partner programs/designs, including objectives, schedules, key milestones, and checkpoints.
  • Lead cross-functional teams to ensure alignment and successful delivery of projects across customer, sales, marketing, and engineering.
  • Drive continuous improvement initiatives to enhance program management processes and methodologies.
  • Ensure the right training, workshops, communications, and other enabling activities are optimized and tailored to customer needs.
  • Communicate internal schedules/delivery plans and updates to sales and marketing organization.
  • Identify and mitigate risks to ensure project success.
  • Drive execution and communication of all PC-related programs across the product lifecycle.
  • Build a broad and deep network across accounts to ensure open lines of communication and foster collaboration.
  • Triangulate with counterparts in Sales and business segment teams, and address issues proactively.
  • Identify and drive opportunities to partner more closely with customers/partners in support of mutual objectives such as co-design, co-validation, or new and different working models.
Requirements:
  • Bachelor's degree in Electrical Engineering or an equivalent field.
  • 10+ years of relevant industry experience in PC or Server Markets, including a foundation in engineering and/or program management, and at least 5 years leading large and complex programs.
  • PMP certification.
  • Proven ability to deliver products successfully within a cross-discipline and cross-geography working model.
  • Program management experience with ability to manage schedules, project risks, customer communication, requirements tracking, conflict resolution, and escalation management.
  • Must be able to communicate efficiently and effectively with internal and external stakeholders at all levels of the organization.
  • Experience leading cross-functional teams and delivering quality products at scale.
  • Solid understanding of PC market, PC technologies, and architectures, including Audio, Power, Haptics, and other mixed signal-related products.
  • Excellent verbal and written communication skills.
Preferred Qualifications:
  • Master's in Electrical Engineering or an equivalent field.
  • Experience with PC and/or server development products and technologies.
  • Experience in relevant areas such as validation, BIOS/FW development, Windows driver development.
  • Mandarin speaking would be beneficial.

Cirrus Logic is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, national origin, pregnancy status, marital status, gender, age, religion, physical or mental disability, medical condition, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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