Retail Customer Service Representative

5 days ago


Milford, Ohio, United States VDM Management Group Full time

VDM Management Group is seeking a talented Retail Customer Service Representative to join our team in the Food & Beverage industry.

About the Position

This role involves interacting with customers, handling payments, and contributing to a positive guest experience. As a Retail Customer Service Representative, you will greet guests warmly, handle transactions accurately, and ensure customer satisfaction.

Key Responsibilities
  • Welcome customers with a smile and handle transactions efficiently.
  • Balance the cash register and scan items accurately.
  • Accept payments in various forms and provide change and receipts.
  • Process returns, resolve complaints, and ensure customer satisfaction.
  • Bag and wrap purchased goods for safe transport.
  • Upsell and cross-sell when appropriate.

The estimated annual salary for this position is $45,000 - $65,000 based on location (Milford, OH). If you are an outgoing and energetic individual who enjoys providing exceptional customer service, this could be the perfect opportunity for you.



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