Medical Specimen Collector and Service Representative

1 week ago


Beaumont, Texas, United States Medical Profiles, Inc. Full time
About the Role

We are seeking a skilled Medical Specimen Collector and Service Representative to join our team at Medical Profiles, Inc. This is a full-time position that requires travel to various locations to collect medical specimens and provide exceptional customer service.

Job Responsibilities:
  • Collect medical specimens from patients in accordance with established protocols and procedures.
  • Verify patient identities and ensure accurate documentation of specimen collection processes.
  • Provide clear instructions to patients during the collection process and respond to any questions or concerns they may have.
  • Maintain a safe working environment by adhering to general safety precautions and standards.
  • Travel to specified locations to obtain samples as required.
Required Skills and Qualifications:
  • High school diploma or equivalent required.
  • Certification(s) in drug and alcohol testing preferred.
  • Experience utilizing customer service skills and ability to maintain positive relationships.
  • Ability to complete DOT urine collection training and become certified as a DOT Collector and Breath Alcohol Technician (BAT).
  • Detail-oriented organizational skills and proficiency in using computer systems, laptops, iPads, and printers.
Preferred Qualifications:
  • Experience in the drug testing industry or healthcare.
  • Knowledge of HIPAA and CalOSHA requirements.
  • Bilingual speaking is helpful but not required.
Responsibilities:
  • Gather mandatory information from patients and verify their identities.
  • Utilize electronic chain of custody program, FormFox.
  • Accurately label all samples and package them for distribution.
Requirements:
  • Valid driver's license.
  • Valid auto insurance.
  • Excellent customer service and communication skills.
  • Knowledge regarding HIPAA/PHI law.
  • Reliable transportation.
  • Must be computer proficient with internet access and a printer/scanner.
  • Must pass background and drug screen.
About Us

Medical Profiles, Inc. is a 35+ year old mobile health service company providing specimen collections services and support to the insurance and corporate industries.

We offer competitive salary and benefits packages to our employees. The estimated annual salary for this role is $45,000 - $65,000, depending on experience and qualifications.



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