Window Service Technician
7 days ago
JKR Windows is seeking a skilled Window Service Technician to join our team. As a key member of our team, you will be responsible for ensuring the satisfaction and safety of our customers by performing necessary repairs and warranty work on various window products.
This is a challenging and rewarding role that requires a high level of professionalism, excellent communication skills, and the ability to work independently. If you have previous handyman experience and are looking for a new opportunity, we encourage you to apply.
Key Responsibilities:- Conduct on-site inspections and evaluations of windows and related products to determine repair needs.
- Perform installation, maintenance, repair, and replacement of window units and their components ensuring adherence to warranty requirements.
- Diagnose issues accurately and provide detailed feedback and plans for remediation.
- Operate a variety of hand and power tools to install, adjust, or repair window products.
- Ensure all servicing is done in compliance with state and federal safety and environmental standards.
- Maintain a clean and safe work environment at all times, including the orderly handling of equipment and supplies.
- Provide exceptional customer service, addressing client concerns and ensuring their satisfaction with services provided.
- Complete all required documentation accurately and on time, including service reports and on-site job logs.
- Travel out of state as required for job assignments, training, or customer needs.
- Must have previous handyman experience.
- Finish carpentry experience preferred, but not required.
- Window installation experience also preferred, but not required.
- Must have a valid driver's license and a clean driving history in order to drive company vehicles.
- Must be willing to travel out of state frequently.
- Strong problem-solving skills and the ability to work independently.
- Excellent verbal communication skills and the capacity to handle customer service effectively.
- Physical ability to lift heavy objects as well as kneel, bend, or climb during working hours.
- Good time management skills and the ability to adhere to schedules.
- Demonstrated ability to follow instructions and company guidelines.
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