Pharmacy Operations Specialist

2 weeks ago

Oklahoma City, Oklahoma, United States KPH Healthcare Services, Inc. Full time

Position Overview

Job Summary: Under the guidance of the pharmacy manager and/or pharmacy supervisor, this role is essential for ensuring the effective daily functioning of the pharmacy, delivering high-quality products and services to patients receiving infusion therapy.

Scope of Responsibilities: Accountable for the execution and compliance with KPH Healthcare Services policies to guarantee the highest standard of healthcare service for our patients.

Key Responsibilities

Core Duties:

  • Ensures adherence to federal, state, and local laws, regulations, policies, and standards set by accrediting bodies.
  • Analyzes and assesses all physician medication orders to confirm therapeutic suitability, cost efficiency, accuracy, and completeness.
  • Maintains all legally mandated records with precision.
  • Directly oversees pharmacy support staff and/or interns in the correct preparation, packaging, and labeling of pharmaceuticals.
  • Demonstrates proficiency in CPR software.
  • Aids in the training and onboarding of new personnel.
  • Provides clinical and technical information, communicating monitoring results to patients, nurses, and physicians regarding drug contents, usage, therapeutic effects, and potential adverse reactions or interactions.
  • Initiates, reviews, and updates all required documentation as per KPH policies and procedures.
  • Follows established protocols for DME and supply procurement, maintaining optimal inventory levels and preferred product selections.
  • Accurately prepares IV admixtures, employing appropriate techniques and performing necessary checks.
  • Complies with stability and compatibility guidelines and quality control measures.
  • Ensures the security of all legend items, including controlled substances.
  • Executes precise computer order-entry, labeling, and dispensing.
  • Collaborates with nurses and physicians in clinical activities, including initial care reviews, pharmacokinetic dosing, dosage monitoring for at-risk patients, and developing/updating patient-specific care plans.
  • Engages in the referral acceptance/denial process and selection of products, devices, and supplies.
  • Participates in on-call rotations as needed.
  • Contributes to Performance Improvement initiatives, educational programs, and departmental meetings.
  • Promotes the Primary Case Management Model (PCMM) through effective delegation of non-cognitive tasks to support personnel, ensuring clinically necessary and cost-effective lab orders, and facilitating positive patient outcomes.
  • Undertakes additional duties as assigned.
  • Acts as Process Owner as designated.
  • Serves as compliance officer.
  • Completes all mandatory and regulatory training programs.

Qualifications

Educational Background:

  • Bachelor's Degree (BS) in Pharmacy or a Pharm.D. from an accredited institution.

Experience:

  • Preferred one year of experience in an IV alternate site setting or equivalent experience.

Licensure Requirements:

  • Current state license for practice.
  • Current CPR certification if involved in direct patient care.
  • Valid driver's license and appropriate automobile insurance as per KPH policy.

Employment Conditions:

  • Criminal background check and/or drug screening.
  • Initial and ongoing exclusion and sanction/disciplinary monitoring.

Required Training:

  • HIPAA Privacy Course.
  • HIPAA Security Course.

Job Skills Required:

  • Ability to read, analyze, and interpret various professional documents and regulations. Capable of writing reports, business correspondence, and procedural manuals. Effectively presents information and responds to inquiries from diverse groups.
  • Proficient in mathematical calculations, including addition, subtraction, multiplication, and division in various units of measure. Ability to compute rates, ratios, and percentages, and interpret graphs.
  • Skilled in problem-solving and dealing with diverse variables in non-standardized situations. Able to collect data, establish facts, and draw valid conclusions.
  • Competent in computer applications (word processing, databases, spreadsheets, etc.).

Management Skills Required:

  • Customer Service: Must provide timely and accurate responses to all stakeholders.
  • Planning: Develop effective plans and objectives to achieve desired outcomes.
  • Organization: Systematically organize work, establish clear responsibilities, and delegate effectively.
  • Communication: Clearly and effectively communicate at all levels, actively listening to others.
  • Decision Making: Analyze data and implement effective decisions promptly.
  • Technology: Utilize technology to its fullest potential to meet departmental and corporate objectives.

Leadership Skills Required:

  • Leadership: Gain acceptance of ideas and achieve goals through collaboration.
  • Personnel Development: Select, train, and coach associates for optimal performance.
  • Teamwork: Enhance team performance by sharing information and celebrating successes.
  • Empowerment: Exhibit ownership of responsibilities and encourage the same in others.
  • Employee Relations: Provide and seek constructive feedback, evaluate performance, and take corrective actions.

Behavioral Traits:

  • Intuitive/Open-minded: Identify opportunities and implement creative solutions to complex challenges.
  • Achievement Drive/Commitment: Motivated to achieve goals and foster a culture of continuous improvement.
  • Positive/Supportive: Inspire confidence in others and cultivate a supportive work environment.
  • Flexibility: Adapt to changing business needs while managing multiple priorities effectively.

Compensation

$132,042.06 per year.

The final offer will be determined after careful consideration of various factors such as relevant skills, experience, and education.

KPH Healthcare Services, Inc. adheres to all local, state, and federal regulations regarding minimum wage requirements.

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