Restaurant Operations Manager

2 weeks ago


Lansing, Michigan, United States Subway Full time
Job Title: District Manager - Quick Service Restaurants

Empire Hospitality Group is seeking a dynamic and experienced District Manager to oversee 8-10 Quick Service Restaurant (QSR) locations within a designated district.

As a key member of our team, you will be responsible for driving sales growth, fostering a positive team culture, enhancing the guest experience, and ensuring operational excellence across all locations.

Key Responsibilities:
  • Manage and oversee the daily operations of 8-10 QSR locations, ensuring adherence to company standards and policies.
  • Develop and implement strategies to drive sales growth and meet revenue targets.
  • Recruit, train, and develop high-performing teams, fostering a culture of excellence, teamwork, and continuous improvement.
  • Monitor and analyze key performance metrics, such as sales, customer satisfaction, and operational efficiency, to identify areas for improvement and implement corrective actions as needed.
  • Ensure compliance with food safety, cleanliness, and health regulations at all locations.
  • Foster positive relationships with employees, customers, and stakeholders, resolving any issues or concerns in a timely and professional manner.
  • Collaborate with other district managers and corporate leadership to share best practices, drive operational excellence, and achieve company goals.
Qualifications:
  • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
  • Minimum of 5 years of experience in multi-unit management within the QSR or hospitality industry.
  • Proven track record of driving sales growth, achieving targets, and delivering results in a fast-paced, dynamic environment.
  • Strong leadership skills with the ability to inspire, motivate, and develop teams.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to prioritize and manage multiple tasks effectively.
  • Flexibility to travel within the designated district as needed.
Benefits:
  • Competitive salary commensurate with experience
  • Performance-based bonuses
  • Opportunities for career advancement and professional development


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