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Restaurant Operations Manager

2 months ago

Lansing, Michigan, United States Wendy's Full time
{"title": "General Manager", "description": "Lead a High-Performing Team

As a General Manager at Wendy's, you will be responsible for leading a multi-talented team and managing the daily operations of a restaurant. Your focus will be on staffing, training, and scheduling to build and retain a 5-star team.

Key Responsibilities:
  • Identify and develop 5-Star talent and create effective scheduling to ensure the right people are in the right place at the right time.
  • Provide coaching and development to the team, creating a fun and inviting work environment where team members feel respected and valued.
  • Oversee all people and operations areas for the restaurant, ensuring fresh food is prepared and served to our customers every day.
  • Treat customers like family, providing great food, service, and overall experience.
  • Develop and implement strategies to increase store sales and profit goals.
  • Collaborate with Assistant Managers, Shift Managers, and Crew Members to ensure every shift is better than the last.
Requirements:
  • Minimum years of experience leading people, preferably in a food service environment.
  • High school diploma or GED, with some college experience or military background a plus.
  • Demonstrated ability to lead and manage operations in a fast-paced environment.
  • Knowledge of food safety procedures and standards.
  • Flexible work availability and willingness to travel to other locations as needed.
What We Offer:
  • A proud equal opportunity employer, welcoming all races, religions, nationalities, genders, and the LGBTQ+ community.
  • Reasonable accommodations to enable people with disabilities to perform the essential functions of their jobs.
About Wendy's:

Wendy's is a company that values its employees and customers. Our founder, Dave Thomas, believed in serving fresh, made-to-order hamburgers and providing excellent customer service. Today, we continue to uphold those values, striving to make every customer feel like family.

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