Solution Center Supervisor
1 month ago
As a Customer Service Manager at Land of Lincoln Credit Union, you will be responsible for leading a team of Solution Center representatives in providing exceptional service to our members. This role requires strong leadership skills, attention to detail, and a passion for delivering high-quality service.
Key Responsibilities- Leadership and Supervision
- Supervise and evaluate the performance of Solution Center representatives
- Develop and implement strategies to improve service quality and member satisfaction
- Service Delivery
- Ensure that all member inquiries and complaints are handled in a timely and professional manner
- Collaborate with other departments to resolve complex member issues
- Training and Development
- Provide training and coaching to Solution Center representatives to enhance their skills and knowledge
- Develop and implement training programs to improve service quality and member satisfaction
- Operational Management
- Oversee the day-to-day operations of the Solution Center
- Monitor and analyze service metrics to identify areas for improvement
- Education
- High School Diploma or equivalent
- Experience
- Minimum 2 years of experience in a customer service or supervisory role
- Skills
- Strong leadership and communication skills
- Ability to work in a fast-paced environment
- Attention to detail and analytical skills
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Distribution Center Supervisor
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Clinical Supervisor
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Decatur, Illinois, United States DeKalb County Full time{"title": "Recreation Center Supervisor", "description": "Job SummaryDeKalb County is seeking a highly skilled Recreation Center Supervisor to oversee the daily operations of our recreation centers. The successful candidate will be responsible for supervising staff, developing and implementing recreation programs, and ensuring the maintenance of...
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Maintenance Operations Supervisor
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Recreation Supervisor
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Recreation Center Manager
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Maintenance Supervisor
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Recreation Center Manager
2 weeks ago
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CSC Supervisor 1 Position
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CSC Supervisor 1 Position
5 days ago
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Operations Supervisor
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Utility Dispatch Supervisor
3 weeks ago
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Maintenance Supervisor
4 weeks ago
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Terminal Operations Supervisor
1 month ago
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Utility Dispatch Supervisor
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4 weeks ago
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