Healthcare Professional

4 weeks ago

Troy, New York, United States Trinity Health Full time
Job Summary:

We are seeking a compassionate and dedicated Care Coordinator to join our Health Home Care Management Team. The ideal candidate will have a strong commitment to serving vulnerable members of our community and promoting preventative care to reduce preventable emergency department and inpatient utilization.

Key Responsibilities:
  • Develop a professional and trusting relationship with members and community providers to ensure coordination and collaboration of services supporting positive outcomes.
  • Provide a full range of services to members and their families, including care coordination and collaboration, advocacy, information/education, referral to community resources and providers, and visits to the member's home.
  • Conduct comprehensive assessments to support developing a comprehensive plan of care with the member, including their medical and behavioral health needs, substance abuse, activities of daily living, socio-economic and housing status, and social determinants of health.
  • Develop a person-centered care plan that coordinates and integrates a comprehensive array of a member's needs and services in collaboration with an interdisciplinary care team.
  • Assist members in reaching optimal wellness and recovery.
Requirements:
  • Bachelor's degree in Human Services or a related field required.
  • Two years or more working with individuals with chronic medical conditions and behavioral health issues preferred.
  • Extensive planning, organizational skills, and excellent communication with collateral contacts, referral, and networking required.
  • Ability to interview members to assess decision-making, coping skills, and barriers to managing their healthcare needs.
  • Adherence to policies and procedures as developed by the lead health home and NYS DOH.
  • Ability to work closely with others and work with members in both routine and stressful situations related to their medical conditions and social determinants of health.
  • Ability to work independently, setting priorities to coordinate care plans efficiently, as well as the ability to work in a team environment.
  • Requires the ability to drive, must possess a valid driver's license, and automobile that is insured in accordance with New York State Requirements.
Pay and Benefits:
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment to Diversity and Inclusion:
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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