Front Desk Representative

6 days ago


Rochester, Michigan, United States Davidson Hospitality Group Full time
Front Desk Agent Role

At Davidson Hospitality Group, we're seeking a skilled Front Desk Agent to join our team. As a key member of our front office staff, you'll be responsible for delivering exceptional guest experiences.

Key Responsibilities:
  • Greet and welcome guests with a warm and friendly attitude, setting the tone for a memorable stay.
  • Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail.
  • Provide information about hotel facilities, services, and local attractions, showcasing your knowledge and enthusiasm.
  • Respond to guest inquiries and resolve any issues or complaints in a prompt and professional manner, demonstrating your problem-solving skills.
  • Process guest payments and maintain accurate records, ensuring seamless transactions.
  • Maintain the cleanliness and organization of the front desk area, upholding our high standards of hospitality.

We're looking for a team player who is passionate about delivering exceptional guest experiences. If you're a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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