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Client Services Center Team Leader
2 months ago
Employment Type: Full Time
Contract Type: Permanent
Location: United States
Are you prepared to blend your leadership expertise with luxury and enhance client service to exceptional levels? Gruppe Louis Vuitton presents an exciting opportunity for a Team Leader within our Client Services Center.
Join us in creating memorable experiences for our esteemed clientele while driving success through a strategic approach.
Key Responsibilities:
1. Lead and enhance team performance by managing the daily operations of Client Advisors and providing comprehensive support.
2. Drive the achievement of key performance indicators through proactive planning and precise execution.
3. Engage in direct coaching, ensuring accountability and fostering professional development among your team members.
4. Embody our brand values, instilling the core Louis Vuitton Attitudes in all interactions with clients and colleagues.
Stay informed about product knowledge, company updates, and departmental initiatives through ongoing learning.
Preferred Qualifications:
- Proven experience in managing teams within customer service settings.
- Outstanding communication skills paired with strategic business insight.
- Ability to build strong relationships focused on client engagement.
- Availability for weekends, evenings, and holidays.
Profile:
Successful candidates will exhibit a charismatic leadership style that inspires, engages, and retains top talent. We seek individuals who are solution-oriented when addressing complex client situations.
Demonstrating a commitment to fostering a harmonious work environment, candidates should possess a positive and enthusiastic demeanor along with excellent communication skills.
We are looking for someone who can excel in a dynamic and evolving international business landscape, work independently, pay attention to detail, and manage high-volume, multi-task workloads.
Additional Information:
Gruppe Louis Vuitton values the individuality of each employee and provides opportunities for personal and professional growth.
We promote initiatives that support professional equality and strive to cultivate a culture dedicated to building an inclusive workforce.
Alongside a comprehensive benefits package, unparalleled career development opportunities await you, both locally and globally. As a member of Gruppe Louis Vuitton, you can anticipate industry-leading training that offers deep insights into the luxury and retail sectors.
Gruppe Louis Vuitton is committed to equal opportunity and celebrates the uniqueness of each employee, fostering an inclusive work environment.
