Client Support Specialist

1 week ago


South Jordan, Utah, United States Russell Tobin Full time
Position Overview

As a Client Support Specialist, you will play a crucial role in ensuring customer satisfaction and operational excellence within our financial services division. Your responsibilities will include:

  • Handling Inbound Communications: Address inquiries related to Cash Management products and services, ensuring clients receive accurate and timely information.
  • Website and App Assistance: Provide support for our online client portal and mobile application, guiding users through account-related questions.
  • Delivering Exceptional Service: Maintain a high standard of customer service, emphasizing precision and efficiency in every interaction.
  • Team Collaboration: Work effectively within a dynamic team environment, contributing to collective goals and success.
  • Adaptability: Demonstrate the ability to multi-task and respond swiftly to changes in a fast-paced financial service setting.
  • Experience Requirement: Previous experience in a contact center environment is preferred.
  • Commitment to Excellence: Show a strong dedication to providing World-Class Service to our clients.
  • Professional Attitude: Maintain a professional demeanor and a career-oriented mindset.
  • Task Management: Exhibit the capability to handle multiple responsibilities and adjust to evolving priorities efficiently.


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