Frontier Management Receptionist

1 week ago


West Orange, New Jersey, United States Frontier Management (OR) Full time
Receptionist

We are seeking a skilled Receptionist to provide exceptional customer service to patients, visitors, and guests at our facility.

Key Responsibilities
  • Greet and Assist: Welcome and direct patients, visitors, and guests to the appropriate location, ensuring a positive experience.
  • Information and Support: Provide accurate and timely information, answer questions, and offer assistance to ensure a seamless experience.
Administrative Tasks
  • Communication and Coordination: Answer phone calls, take messages, and schedule appointments as needed, ensuring effective communication and coordination.
  • Mail and Package Distribution: Receive and distribute mail, documents, packages, and courier deliveries, maintaining a well-organized and efficient workflow.
  • Recordkeeping and Filing: Perform administrative and clerical support tasks, including basic filing and recordkeeping, to ensure accurate and up-to-date records.
  • Reporting and Compliance: Report any complaints or concerns to the immediate supervisor, ensuring compliance with company policies and procedures.
Requirements and Qualifications
  • Education and Experience: High School Diploma or equivalent, with a strong background in administrative support and customer service.
  • Communication and Interpersonal Skills: Excellent verbal communication and interpersonal skills, with the ability to build strong relationships with patients, visitors, and guests.
  • Technical Skills: Basic understanding of administrative and clerical procedures and systems, with proficiency in Microsoft Office Suite or related software.
Work Environment and Physical Requirements
  • Work Environment: This role operates in a professional office environment, with a focus on providing exceptional customer service.
  • Physical Requirements: Occasional standing, walking, and sitting, with the ability to use hands to handle objects, tools, or controls, and reach with hands and arms.
Travel and Hours
  • Travel Requirements: No travel requirements, with a standard Monday-Friday schedule from 8am-4pm.


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