Customer Loyalty Ambassador

3 days ago


Las Vegas, Nevada, United States Westgate Resorts Full time
About the Job:

The Customer Loyalty Ambassador will play a critical role in increasing gaming revenue and driving business growth at Westgate Las Vegas Resort & Casino. This role requires strong relationship-building skills, with the ability to foster long-term customer loyalty and retention.

Key Responsibilities:
  • Develop and maintain relationships with high-value gaming customers to provide personalized service and promotions
  • Book rooms and amenities for valued guests
  • Provide exceptional customer service and support, answering questions and implementing policies and programs as needed
  • Maintain accurate records of customer interactions and preferences
Requirements:

To be successful in this role, you will possess excellent communication and interpersonal skills, with the ability to build relationships with customers and colleagues alike. You should also have prior experience in casino/hotel, customer service, or telemarketing, with a minimum of 2 years of experience required. We offer a competitive salary of $50,000 - $70,000 per year, depending on experience, plus benefits and opportunities for advancement.



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