Healthcare Administrative Specialist
2 weeks ago
Position Overview: The role involves performing essential administrative functions within a medical office environment, ensuring smooth operations and excellent patient interactions.
Key Responsibilities:
- Facilitates patient appointment scheduling and management.
- Handles patient check-in and check-out processes using electronic health record systems.
- Transcribes medical orders accurately.
- Coordinates patient referrals effectively.
- Oversees online appointment requests for physical therapy.
- Processes financial transactions, including estimates and co-pay collections.
- Maintains and addresses electronic work queues efficiently.
- Manages incoming calls for the department.
- Implements appointment reminder systems.
- Orders necessary office and clinical supplies.
- Assists patients in resolving scheduling, registration, and insurance-related inquiries.
- Delivers exceptional customer service to all patients.
- Completes mandatory training and compliance courses.
- Supports insurance-related tasks as required.
- Ensures timely communication with supervisors and colleagues.
- Performs additional administrative duties as assigned.
Qualifications:
- High School Diploma or equivalent experience is required.
- Prior experience in a medical office setting is highly preferred.
- Familiarity with computerized scheduling and electronic medical records is advantageous.
Preferred Skills:
- Strong verbal and written communication abilities.
- Customer-focused mindset with the ability to manage multiple tasks.
- Bilingual candidates are encouraged to apply.
About Atlantic Health System: We are committed to providing high-quality healthcare services to our communities. Our organization values the development and well-being of our employees, offering numerous opportunities for growth and recognition.
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