Healthcare Administrative Specialist

2 weeks ago


Rockaway, New Jersey, United States Atlantic Health System Full time

Position Overview: The role involves performing essential administrative functions within a medical office environment, ensuring smooth operations and excellent patient interactions.

Key Responsibilities:

  • Facilitates patient appointment scheduling and management.
  • Handles patient check-in and check-out processes using electronic health record systems.
  • Transcribes medical orders accurately.
  • Coordinates patient referrals effectively.
  • Oversees online appointment requests for physical therapy.
  • Processes financial transactions, including estimates and co-pay collections.
  • Maintains and addresses electronic work queues efficiently.
  • Manages incoming calls for the department.
  • Implements appointment reminder systems.
  • Orders necessary office and clinical supplies.
  • Assists patients in resolving scheduling, registration, and insurance-related inquiries.
  • Delivers exceptional customer service to all patients.
  • Completes mandatory training and compliance courses.
  • Supports insurance-related tasks as required.
  • Ensures timely communication with supervisors and colleagues.
  • Performs additional administrative duties as assigned.

Qualifications:

  • High School Diploma or equivalent experience is required.
  • Prior experience in a medical office setting is highly preferred.
  • Familiarity with computerized scheduling and electronic medical records is advantageous.

Preferred Skills:

  • Strong verbal and written communication abilities.
  • Customer-focused mindset with the ability to manage multiple tasks.
  • Bilingual candidates are encouraged to apply.

About Atlantic Health System: We are committed to providing high-quality healthcare services to our communities. Our organization values the development and well-being of our employees, offering numerous opportunities for growth and recognition.



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