Operations Lead
2 weeks ago
**Key Responsibilities:**
* Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
* Work collaboratively with other members of the dental team to provide exceptional patient care
* Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection, and ensure high-quality of care
* Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
* Review data day to day to evaluate the impact on the practice
* Oversee scheduling and confirming patient appointments
* Verify insurance payment, collection, balance nightly deposits, and credit card processing
**Requirements:**
* High school diploma or equivalent; college degree preferred
* Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
* Demonstrate analytical thinking; place a premium on leveraging data
* Organized and detail-oriented
* Experience in sales
**About Aspen Dental:**
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
We are an equal opportunity employer and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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