Customer Service Professional

1 week ago


KailuaKona, Hawaii, United States Grace Pacific Corp Full time
Job Title: Customer Service Professional

Estimated Salary: $55,000 - $75,000 per year

Job Description:

We are looking for a dedicated and detail-oriented Customer Service Professional to join our team at Grace Pacific Corp.

  • Develop and maintain strong relationships with existing and potential customers.
  • Collaborate with colleagues to resolve customer inquiries and issues.
  • Communicate effectively with customers, both verbally and in writing.

Key Responsibilities:

  • Manage customer interactions, including responding to emails and phone calls.
  • Process customer orders and fulfill requests in a timely manner.
  • Maintain accurate records of customer interactions and transactions.

Working Conditions:

  • Reports to the Administrative office of the base yard.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Must be available to work flexible hours, including evenings and weekends.

Requirements:

  • Valid Hawaii driver's license and favorable driver history record.
  • High school diploma or equivalent required; degree in sales and/or marketing preferred.
  • One year of relevant experience in a customer-facing role.


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