Rental Car Customer Service Professional
1 week ago
As a Rental Car Customer Service Agent with Managed Labor Solutions, you will play a vital role in ensuring our customers have an exceptional experience. This position is perfect for individuals who are passionate about delivering top-notch customer service and possess excellent communication skills.
Responsibilities:
- Greet and assist customers upon arrival, making sure they feel welcome and valued.
- Efficiently process car rentals, ensuring a seamless experience for our customers.
- Verify driver's licenses and reservations, guaranteeing accuracy and attention to detail.
- Assign keys and rental agreements, providing clear explanations of charges on the invoice.
- Process car exchanges in our Rental Car computer system, staying organized and efficient.
- Resolve customer issues and concerns professionally, always striving for a positive outcome.
What We Offer:
- A competitive salary of $45,000 - $60,000 per year, based on experience.
- A comprehensive benefits package, including health insurance and dental insurance.
- A flexible schedule that allows you to work night shifts, weekends, and holidays as needed.
Requirements:
- A valid driver's license.
- At least 18 years of age.
- The ability to work in a fast-paced environment with multiple tasks and priorities.
- Previous customer service experience and sales skills.
- Proficiency in English and basic computer literacy.
Preferred Qualifications:
- 6 months of customer service experience.
- Previous experience in baggage handling or customer-facing roles.
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