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Guest Advocate
1 month ago
Target is a leading retailer with a commitment to providing an exceptional shopping experience for our guests. As a Guest Advocate, you will play a key role in delivering this experience by providing excellent customer service and ensuring that our guests have a positive interaction with our team.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Advocate. In this role, you will be responsible for providing exceptional customer service, answering questions, and resolving issues in a timely and professional manner. You will also be responsible for maintaining a clean and organized store environment, including restocking shelves, processing transactions, and performing other tasks as needed.
Responsibilities- Provide exceptional customer service by greeting guests, answering questions, and resolving issues in a timely and professional manner.
- Maintain a clean and organized store environment, including restocking shelves, processing transactions, and performing other tasks as needed.
- Process transactions accurately and efficiently, including handling cash, credit card transactions, and returns.
- Answer questions and provide information to guests about products and services.
- Resolve guest complaints and issues in a timely and professional manner.
- Perform other tasks as needed to support the store team and ensure a positive guest experience.
- High school diploma or equivalent required.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and multitask.
- Ability to lift up to 25 pounds and stand for long periods of time.
- Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
