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Custom Framer We Will Train

4 weeks ago


Clifton Park, New York, United States Michael's Inc Full time
Job Summary

We are seeking a skilled Custom Framer to join our team at Michaels Inc. The ideal candidate will have a passion for creating memorable framing solutions for our customers and a strong ability to build relationships with all customers.

Main Responsibilities:

  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements.
  • Execute Company policies and standards.
  • Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
  • Deliver sales and production results.
  • Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment.
  • Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop.
  • Follow Standard Operating Procedures (SOPs) and Company programs.
  • Support shrink and safety programs.
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for others.
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
  • Operate cash register and execute cash handling to standards.
  • Acknowledge customers, help locate product and provide solutions.
  • Assist with Omni channel processes.
  • Other duties as assigned.

Requirements:

  • Basic computer skills and basic measuring skills.
  • Ability to operate the framing equipment and glass cutter.
  • Preferred Type of experience: retail experience, experience selling products and/or services to customers.

Work Environment:

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.