Customer Service Representative

4 weeks ago


Clifton Park, New York, United States The Sherwin-Williams Company Full time

Job Summary:

This role is a key part of our retail stores' success. As a Customer Service Representative, you will work closely with customers to understand their needs and provide solutions. You will be responsible for answering customer questions, resolving concerns, and ensuring maximum client satisfaction.

Key Responsibilities:

  • Provide excellent customer service and sales support
  • Determine customer needs and present appropriate products and services
  • Build trust relationships with customers
  • Process sales transactions accurately and consistently
  • Meet sales goals and maintain a high level of customer satisfaction

Requirements:

  • Must be at least 18 years old
  • Must be legally authorized to work in the country of employment
  • Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally
  • Must be willing to work all scheduled hours, including evenings and weekends

Preferred Qualifications:

  • Valid driver's license
  • High school diploma or equivalent
  • Previous experience in customer service or sales
  • Ability to read, write, and communicate in multiple languages

About The Sherwin-Williams Company:

We are a leading manufacturer of paints, coatings, and related products. Our company values customer satisfaction, teamwork, and innovation.



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