Custom Framer

3 weeks ago

Clifton Park, New York, United States Michael's Inc Full time
Job Summary

We are seeking a skilled Custom Framer to join our team at Michaels Inc. As a Custom Framer, you will be responsible for creating memorable framing solutions for our customers while building strong relationships with them. You will also be responsible for maintaining a safe, clean, and clutter-free environment in our store.

Key Responsibilities
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
  • Execute Company policies and standards.
  • Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
  • Deliver sales and production results.
  • Complete framing orders with a high degree of quality and on time.
  • Maintain the ready-made frame department and other assigned areas, including SISO and Directed Replenishment.
  • Deliver friendly customer service and help customers shop and find what they are looking for.
  • Follow Standard Operating Procedures (SOPs) and Company programs.
  • Support shrink and safety programs.
  • Interact with others in an accepting and respectful manner and remain positive and respectful, even in difficult situations.
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
  • Operate cash register and execute cash handling to standards.
  • Acknowledge customers, help locate product, and provide solutions.
  • Assist with Omni channel processes.
Requirements
  • Basic computer skills and basic measuring skills.
  • Ability to operate the framing equipment and glass cutter.
  • Preferred: Retail experience, experience selling products and/or services to customers.
Work Environment

We are a public retail store setting, taking care of our customers. All public areas are climate-controlled, and some stock rooms may not be climate-controlled. Some outdoor work may be assigned to retrieve shopping carts or while unloading trucks. The Frame shop contains a glass cutter and heat press. Work hours include nights, weekends, and early mornings.

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