Front Office Assistant Opportunity
3 weeks ago
We are looking for a skilled and detail-oriented individual to join our team as a Clinical Support Specialist at Heartland Dental.
This role offers a unique opportunity to work in a dynamic and supportive environment, providing exceptional service to patients and supporting the clinical needs of our dental office.
About the Role:
- Greet and welcome patients as they enter the office, creating a positive first impression of our team.
- Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
- Utilize Dentrix for patient scheduling and records, ensuring seamless communication between providers and patients.
- Schedule and confirm appointments for multiple providers in the office, ensuring efficient use of time and resources.
- File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
- Post insurance and patient payments, process accounts receivables, and review treatment plan fees and payment options with patients.
- Partner with providers and team members to implement Heartland Dental systems, optimizing office potential and delivering exceptional care.
Benefits:
- Competitive salary range: $45,000 - $60,000 per year, depending on experience.
- Health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
- Front-loaded education and training, providing opportunities for growth and development.
- On-demand Daily Pay access.
Requirements:
- 1+ years of experience working in a fast-paced and customer-centric environment.
- Excellent communication and organizational skills.
- The ability to maintain confidentiality and handle sensitive information.
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