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Golf Operations Assistant

4 weeks ago

Santa Rosa, California, United States Clubcorp Usa Incorporated Full time
Job Summary

The Outside Services Assistant is responsible for providing exceptional customer service to Members/Guests by conducting golf operations outside services efficiently. This role requires a high level of professionalism, attention to detail, and ability to work in a fast-paced environment.

Key Responsibilities
  • Assist golfers by loading bags, cleaning clubs, and preparing them for play, ensuring all their needs are met and questions answered.
  • Assist golfers after their rounds by cleaning clubs, delivering them to their cars as needed, and checking in golf carts.
  • Be knowledgeable about events at the Club, course conditions, and any information that will be helpful to Members/Guests, allowing them to enjoy Club amenities and activities.
  • Assist and coordinate services with other golf operations staff to ensure seamless and efficient service to Members/Guests.
  • Interact with Members/Guests professionally, helping them with changes and last-minute requests as needed.
About You
  • Customer service experience and basic golf knowledge and etiquette.
  • Ability to maintain confidentiality of proprietary Company information and sensitive employee matters.
  • Comfortable working in both indoor and outdoor environments with frequent exposure to extreme temperatures and humidity.
  • High school diploma or equivalent.