Member Service Representative
2 weeks ago
Position Available: Member Service Representative (Full-Time)
Department: Operations
As a Member Service Representative, you will be the first point of contact for our valued members. Your primary responsibilities will include:
- Welcoming members and assisting them with various transactions such as deposits, withdrawals, and loan payments.
- Addressing member inquiries and resolving any issues they may encounter.
- Managing and balancing your cash drawer accurately.
- Ensuring compliance with all security protocols to safeguard cash and member information.
Work Schedule:
Lobby Hours: Monday - Friday, 8:30 am - close; Rotating Saturdays 8:45 am - 12:45 pm.
Drive-Up Hours: Monday - Friday, 7:45 am - 5:45 pm; Rotating Saturdays 8:45 am - 1:15 pm.
Additional responsibilities may include covering the greeter desk and participating in training sessions.
Compensation: $18.00/hour to $20.50/hour (Bilingual candidates in Spanish/English may qualify for additional compensation).
Benefits Include:
- Comprehensive Medical Insurance with multiple plan options.
- Dental and Vision Insurance.
- Life Insurance and Disability Coverage.
- 401(k) Plan with employer matching.
- Paid Time Off including vacation and holidays.
- Employee Assistance and Wellness Programs.
- Discounts on loans and various services.
- Educational Assistance and Professional Development Opportunities.
Credit Union of Denver is committed to diversity and inclusion,
and is an Equal Opportunity Employer.
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