Member Service Representative

2 weeks ago


Denver, Colorado, United States Credit Union of Denver Full time
Job Overview

Position Available: Member Service Representative (Full-Time)


Department: Operations


As a Member Service Representative, you will be the first point of contact for our valued members. Your primary responsibilities will include:

  • Welcoming members and assisting them with various transactions such as deposits, withdrawals, and loan payments.
  • Addressing member inquiries and resolving any issues they may encounter.
  • Managing and balancing your cash drawer accurately.
  • Ensuring compliance with all security protocols to safeguard cash and member information.

Work Schedule:

Lobby Hours: Monday - Friday, 8:30 am - close; Rotating Saturdays 8:45 am - 12:45 pm.

Drive-Up Hours: Monday - Friday, 7:45 am - 5:45 pm; Rotating Saturdays 8:45 am - 1:15 pm.

Additional responsibilities may include covering the greeter desk and participating in training sessions.


Compensation: $18.00/hour to $20.50/hour (Bilingual candidates in Spanish/English may qualify for additional compensation).


Benefits Include:

  • Comprehensive Medical Insurance with multiple plan options.
  • Dental and Vision Insurance.
  • Life Insurance and Disability Coverage.
  • 401(k) Plan with employer matching.
  • Paid Time Off including vacation and holidays.
  • Employee Assistance and Wellness Programs.
  • Discounts on loans and various services.
  • Educational Assistance and Professional Development Opportunities.

Credit Union of Denver is committed to diversity and inclusion,

and is an Equal Opportunity Employer.



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