Administrative Support Specialist

7 days ago


Fenton, Missouri, United States Homes of America Full time
{"title": "Administrative Assistant", "description": "Key Responsibilities

Homes of America is seeking a highly skilled Administrative Assistant to support our sales, leasing, marketing, and operations efforts.

The ideal candidate will provide exceptional customer service, process homes in accordance with company business plans, and maintain accurate records of all communication.

Key Duties:

  • Greet customers and residents in a professional and friendly manner.
  • Process and close homes in accordance with company business plans.
  • Utilize selling and organizational tools to provide timely and consistent follow-through with current customers.
  • Monitor and record daily customer traffic, and send "Thank You" emails/notes to all potential customers.
  • Create sales and lease agreements, including calculation of sales tax and monthly payment plans.
  • Maintain and regularly monitor the company's internal inventory software and CRM program.
  • Take photographs and videos of homes for use in various marketing sources.
  • Audit all marketing materials and maintain digital marketing sources.
  • Maintain a list of current available homes daily, including tracking new home arrivals.
  • Organize and maintain files and order office supplies.
  • Research and implement company-sponsored activities.
  • Deliver various communications to customers or residents, as needed.
  • Act as a brand ambassador for the community, maintaining the image of the company while showing homes to prospects.
  • Create an exceptional experience for all current and prospective customers.
Requirements

To be successful in this role, you will need:

  • Strong customer service skills.
  • Strong interpersonal, written, and verbal communication skills.
  • Positive attitude, self-motivation, and problem-solving skills.
  • Ability to work in a fast-paced and team-centered environment.
  • Ability to work weekends and some holidays.
  • Strong math skills and the ability to calculate figures and amounts.
  • Ability to problem solve and be detail-oriented.
  • Understanding and knowledge of company-established policies and procedures.
  • Ability to use the Microsoft Office suite of products, including Outlook.
  • Understanding and knowledge of a CRM system.
  • Minimum of a high school diploma or GED.
  • Minimum of 1 year experience in a similar role.

This position requires a strong work ethic, a positive attitude, and the ability to work effectively in a team environment.

", "lang_code": "en-US"}

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