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Service Operations Coordinator
2 months ago
- 401(k) plan
- 401(k) matching
- Dental coverage
- Health coverage
- Paid leave
- Vision coverage
Position Summary:
As a Service Operations Coordinator, you will play a vital role in our organization, ensuring that every customer interaction is smooth and every project is executed with precision. This position allows you to demonstrate your organizational abilities, embrace new challenges, and make a significant impact daily. We prioritize teamwork, respect, and professional development, fostering an environment where your contributions are acknowledged and valued.
About ServiceMaster TRS:
At ServiceMaster TRS: Total Restoration Services, we are more than just a restoration firm; we are a crucial support system for those dealing with the aftermath of disasters. Specializing in water and fire damage restoration, we are dedicated to restoring peace of mind for both residential and commercial clients. Our success is rooted in the commitment of our skilled professionals who are passionate about delivering excellence and making a meaningful difference in the communities we serve.
Compensation: $20 - $22 per hour, based on experience
Key Responsibilities:
- Customer Service Excellence: Represent ServiceMaster TRS by providing exceptional customer service that surpasses expectations.
- Claims Management: Supervise and manage the claims process from initiation to completion, ensuring accuracy and promptness.
- Operational Coordination: Organize schedules, assist with logistics, and enhance the overall efficiency of our branch operations.
- Financial Management: Create precise invoices, oversee accounts receivable, and contribute to the financial health of the branch.
- On-Call Support: Participate in on-call rotations, ready to assist whenever our clients require support.
- Competitive Compensation: Receive hourly pay that reflects your expertise and commitment.
- Career Advancement: We believe in promoting from within; your career growth is in your hands.
- Comprehensive Benefits: Access health insurance, professional development opportunities, and more.
- Collaborative Work Environment: Be part of a team that values cooperation, respect, and a strong work ethic.
- Meaningful Work: Each day presents new challenges, and every challenge is an opportunity to make a real difference.
If you are a detail-oriented individual with a passion for customer service and the ability to juggle multiple tasks in a fast-paced setting, we encourage you to consider this opportunity. We seek candidates with strong communication skills, proficiency in Microsoft Office, and experience in the restoration industry or with QuickBooks. A valid driver's license and the ability to pass pre-employment screenings are essential.
