Customer Service Ambassador
2 weeks ago
Tide Cleaners is seeking a highly skilled Guest Service Representative to provide exceptional customer experiences in our dry cleaning and laundry services.
This role involves managing customer inquiries, resolving issues, and ensuring the highest quality standards are met.
The ideal candidate will possess strong leadership qualities, basic math skills, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Provide top-notch customer service to dry cleaning and laundry customers.
- Manage customer inquiries and resolve issues in a timely and professional manner.
- Perform tasks such as clothes check-in and check-out, tagging, and organizing garments.
- Inform customers about payment methods and verify credit card data.
- Operate cash transactions accurately and maintain a neat store appearance.
- Train employees in all aspects of running a counter store.
- Qualify to open and close the store and perform daily goals.
Requirements:
- Ability to recognize numbers and perform basic math skills.
- Strong leadership qualities and ability to self-start.
- Previous experience in hospitality/customer service roles is preferred.
- Ability to stand for long periods of time.
Benefits:
- Health Insurance
- Vision
- Dental
- 401(k)
- Yearly Paid Time Off
- Paid Holidays
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