Restaurant Operations Manager

4 weeks ago


Santa Clara, California, United States Dave's Hot Chicken - California Full time
Job Title: Shift Leader

Job Summary:

The Shift Leader is a key member of our restaurant team, responsible for ensuring seamless operations during their shift. This role requires strong leadership, communication, and problem-solving skills to maintain high levels of productivity and team morale.

Key Responsibilities:
  • Supervise and motivate team members to achieve sales and customer satisfaction goals
  • Monitor and maintain high standards of food quality, presentation, and safety
  • Ensure accurate and efficient ordering, preparation, and serving of food and beverages
  • Manage cash handling, inventory, and supplies
  • Maintain a clean and organized restaurant environment
  • Address customer complaints and concerns in a professional and courteous manner
  • Collaborate with the management team to achieve business objectives and implement new initiatives
Requirements:
  • High school diploma or equivalent required; current student or higher education preferred
  • Must be at least 18 years old and fluent in English
  • Ability to work a flexible schedule, including nights, weekends, and holidays
  • Excellent communication, leadership, and problem-solving skills
  • Ability to lift 50-75 pounds and stand for long periods
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • A fun and fast-paced work environment


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