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Customer Care Associate I

2 months ago


Broadview Heights, Ohio, United States Globe Life And Accident Insurance Company Full time

Position Overview:
As a Customer Service Representative I, you will play a crucial role in delivering exceptional support to our clients. Your primary responsibility will be to assist customers with their inquiries and provide solutions to their issues.

Key Responsibilities:
1. Respond to customer inquiries via various communication channels.
2. Provide accurate information regarding products and services.
3. Resolve customer complaints in a professional manner.
4. Maintain detailed records of customer interactions.

Qualifications:
To be successful in this role, you should possess strong communication skills and a commitment to customer satisfaction. Previous experience in a customer service environment is preferred.

Work Environment:
This position is full-time and requires onsite presence. You will be part of a dynamic team dedicated to enhancing the customer experience.