Pharmacy Customer Service Associate

2 weeks ago


Broadview Heights, Ohio, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for providing exceptional customer service, assisting with prescription processing, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist with prescription processing, including retrieving, counting, and pouring pharmaceutical drugs.
  • Maintain a clean and organized store environment, including restocking shelves and keeping counters clean.
  • Process transactions accurately and efficiently, including handling cash, credit card transactions, and returns.
  • Assist with inventory management, including ordering, unpacking, and storing merchandise.
  • Participate in ongoing training and development to maintain knowledge of pharmacy systems and procedures.
Requirements
  • High school diploma or equivalent required.
  • PTCB certification preferred.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and credit card transactions.
What We Offer

As a Pharmacy Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and supportive environment, with opportunities for professional growth and development. We offer competitive pay, benefits, and a comprehensive training program to ensure your success in this role.



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