Hotel Guest Experience Liaison

3 days ago


Newport Beach, California, United States Marriott Full time

Job Overview

We are seeking a skilled Guest Experience Associate to join our team at Marriott Hotels. This is an exciting opportunity to work in a fast-paced environment, providing exceptional customer service to guests.

Key Responsibilities:

  • Assist guests with check-in and check-out procedures.
  • Provide outstanding customer service by addressing inquiries and resolving issues promptly.
  • Collaborate with housekeeping and maintenance staff to ensure rooms are clean and well-maintained.
  • Promote hotel amenities and services to enhance guest experience.
  • Handle reservations and process payments accurately.
  • Work collaboratively with team members to create a welcoming and comfortable environment for guests.

Estimated Salary Range: $40,000 - $55,000 per year, depending on location and experience.

About Marriott Hotels:

Marriott Hotels is a leading hospitality company with a strong commitment to delivering exceptional guest experiences. We offer a competitive salary and benefits package, as well as opportunities for career advancement.



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