Retail Store Professional

4 days ago


Ft Washington, Maryland, United States Giant Food Full time
About Us

Giant Food is a premier grocery store chain dedicated to delivering exceptional customer experiences and quality products. With a legacy spanning over 80 years, we've built a reputation for innovation, quality, and value. Our goal is to be the most trusted and loved local food retailer in our community, and we're committed to making that happen through our people, products, and services.

Why Work at Giant Food?

We offer a dynamic work environment that encourages personal and professional growth. Our team members are passionate about delivering exceptional customer service and creating a positive shopping experience for our customers. We pride ourselves on our commitment to diversity, equity, and inclusion, and we strive to create a workplace culture that values and respects all individuals.

Job Description:
Customer Service Associate

We're seeking a skilled Customer Service Associate to join our team. As a key member of our retail staff, you will be responsible for providing exceptional customer service, answering questions, and resolving issues. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Provide excellent customer service by answering questions, resolving issues, and offering product recommendations.
  • Restock shelves and maintain store appearance to ensure a welcoming shopping experience for customers.
  • Operate cash register accurately and efficiently, handling customer transactions and returns.
  • Work collaboratively with colleagues to achieve sales goals and improve customer satisfaction.

Requirements:
To succeed in this role, you should have:
  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods.
  • Basic math skills and accuracy when handling cash and operating a cash register.

Salary Range:

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