Customer Service Associate

3 weeks ago


Ft Washington, Maryland, United States Giant Food Full time
Giant Food Overview

Giant Food is the leading grocery store chain in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion. With a rich history dating back to 1936, Giant Food has grown to over 160 stores across D.C., Maryland, Virginia, and Delaware.

Our mission at Giant Food is to provide excellent customer service and quality products while being a trusted and loved local food retailer in our community. We strive to be more than just a grocery store - we aim to make a positive impact on the lives of our customers and associates alike.

Job Summary:
We are seeking a skilled Cashier/Grocery Stocker to join our team. As a key member of our retail staff, you will be responsible for restocking shelves, maintaining store appearance, and providing exceptional customer service. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Restock shelves and maintain store appearance to ensure a welcoming shopping experience for customers.
  • Provide excellent customer service by answering questions, resolving issues, and offering product recommendations.
  • Operate cash register accurately and efficiently, handling customer transactions and returns.
  • Work collaboratively with colleagues to achieve sales goals and improve customer satisfaction.

Requirements:
To succeed in this role, you should have:
  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 50 pounds and stand for long periods.
  • Basic math skills and accuracy when handling cash and operating a cash register.

Benefits:

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