Current jobs related to Help Desk Specialist - Montgomery, Alabama - TalentBurst, an Inc 5000 company

  • Computer Systems Help Desk Technician

    2 weeks ago

    Montgomery, Alabama, United States Alabama Ag Credit Full time

    About the RoleWe are seeking a skilled Computer Systems Help Desk Technician to join our team at Alabama Ag Credit. The successful candidate will have excellent communication skills, a proactive approach to problem-solving, and the ability to work independently with minimal supervision.Key ResponsibilitiesMonitor and respond to user requests for technical...

  • Front Desk Operations Specialist

    3 weeks ago

    Montgomery, Alabama, United States Courtyard by Marriott Full time

    Job Summary">Courtyard by Marriott seeks a skilled Front Desk Operations Specialist to join their team. This role involves performing nightly audits of financial transactions and guest accounts, ensuring accuracy of charges and reconciling any discrepancies.">Responsibilities">">Verify the accuracy of all guest charges and reconcile any...

  • Front Desk Support Specialist

    2 weeks ago

    Montgomery, Alabama, United States Quality Inn Montgomery South Full time

    Job DescriptionWe are seeking a Front Desk Agent to provide exceptional customer service to our guests. As the primary point of contact, you will be responsible for managing front desk operations, including guest check-in and check-out, room assignments, and responding to guest requests.Skill Requirements:- Excellent communication and organizational skills-...

  • System Support Specialist

    2 weeks ago

    Montgomery, Alabama, United States Alabama Ag Credit Full time

    Job OverviewAlabama Ag Credit is a leading financial institution providing financing for agriculture, agribusiness, and rural real estate purchases. The company has over $1.3 billion in assets and is headquartered in Montgomery, Alabama.Job DescriptionWe are seeking a skilled System Support Specialist to provide daily computer help desk support for our staff...

  • Community Engagement Specialist

    2 weeks ago

    Montgomery, Alabama, United States Daftarnow Inc Full time

    Job Title: Community Engagement SpecialistEstimated Salary: $45,000 - $60,000 per year.About the Role:We are seeking a highly motivated and organized individual to join our team as a Community Engagement Specialist. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, ensuring a positive...

  • Mental Health Support Specialist

    2 weeks ago

    Montgomery, Alabama, United States Carastar Health Full time

    Mental Health Support SpecialistWe are seeking a compassionate and experienced Mental Health Support Specialist to join our team at Carastar Health. This is a full-time position that offers a competitive salary of $45,000 - $60,000 per year.As a Mental Health Support Specialist, you will work closely with families and youth who are navigating the mental...

  • Senior Healthcare Business Intelligence Analyst

    2 weeks ago

    Montgomery, Alabama, United States eTek IT Services, Inc. Full time

    ResponsibilitiesSupport the Agency with their Analytic StaffProvide on-site help desk supportCreate PowerBi reports at request of the AgencyProvide data analysis at the request of the AgencySupport the Analytics Manager in the development of PowerBi reports and Dashboards

  • Hematology Specialist Opportunity in Southeast Alabama

    3 weeks ago

    Montgomery, Alabama, United States Physician Empire Full time

    OverviewA reputable medical group is seeking an experienced Hematology/Oncology specialist to join their team in Southeast Alabama. This exciting opportunity allows the successful candidate to work in a private practice setting, alongside three other specialists in the community.LocationThe location offers a unique blend of rural and urban living, with...

  • Caregiver Support Specialist

    2 weeks ago

    Montgomery, Alabama, United States Five Star Quality Care, Inc. Full time

    **Job Title:** Caregiver Support Specialist**Location:** Morningside of Vestavia Hills, Birmingham, AL**Salary:** $45,000 - $55,000 per yearAt Five Star Quality Care, Inc., we are seeking a compassionate and dedicated Caregiver Support Specialist to join our team. As a Caregiver Support Specialist, you will play a vital role in providing support and care to...

  • Medical Imaging Specialist

    2 weeks ago

    Montgomery, Alabama, United States OneStaff Medical Full time

    About OneStaff MedicalWe are a dedicated partner for traveling professionals, offering personalized support and assistance to help you achieve your career goals.Job Title: Medical Imaging SpecialistLocation: Montgomery, AlabamaEstimated Salary: $85-$110 per hour (based on 40 hours per week)Job Type: Travel assignment, 13 weeks, 10 hours/day, 7...

  • RN - Medical-Surgical Specialist

    3 weeks ago

    Montgomery, Alabama, United States Host Healthcare Full time

    Discover a Rewarding Career in Medical-Surgery Nursing with Host Healthcare">We are seeking an experienced Registered Nurse (RN) to join our team as a Medical-Surgical Specialist. This is a unique opportunity to work in Montgomery, AL and enjoy a great balance between work and personal life.">About the Job:">This Medical-Surgical Specialist role involves...

  • Physical Therapist

    2 weeks ago

    Montgomery, Alabama, United States STONESTAR LLC. Full time

    Job Title: Physical Therapist - Motion and Movement SpecialistWe are seeking a highly skilled Physical Therapist to join our team at StoneStar Health. As a Physical Therapist - Motion and Movement Specialist, you will play a critical role in helping patients achieve optimal health and wellness.About the Role:Identify and meet patients' goals and needs,...

  • Store Leadership Specialist

    1 month ago

    Montgomery, Alabama, United States Community Choice Financial Family of Brands Full time

    About Us">The Community Choice Financial Family of Brands is a leading retailer of financial services, dedicated to providing access to short-term financial solutions for unbanked and underbanked consumers.We operate over 1,700 retail storefronts across 20+ states, offering a range of products and services designed to meet the diverse needs of our...

  • Registered Nurse

    4 weeks ago

    Montgomery, Alabama, United States Host Healthcare Full time

    Exciting Opportunity for a Registered Nurse - Medical-Surgical Specialist at Host Healthcare!We are seeking a skilled and compassionate Registered Nurse - Medical-Surgical Specialist to join our team in Montgomery, AL.About the RoleAs a Registered Nurse - Medical-Surgical Specialist, you will work closely with our experienced medical team to provide...

  • Route Delivery Specialist

    2 weeks ago

    Montgomery, Alabama, United States Graybar Full time

    About GraybarAt Graybar, we are an employee-owned company that values diversity and inclusion. We believe that our employees with diverse perspectives bring innovative thinking to solve our biggest challenges.Job SummaryWe are seeking a Route Delivery Specialist to join our team. As a Route Delivery Specialist, you will safely drive a Graybar truck or van...

  • Pest Control Business Development Specialist

    2 weeks ago

    Montgomery, Alabama, United States Cooks Pest Control Full time

    Job Title: Pest Control Business Development Specialist At Cook's Pest Control, we are committed to delivering exceptional pest control services to our customers. We are seeking a skilled and motivated Pest Control Business Development Specialist to join our team and help drive business growth. Job Summary: As a Pest Control Business Development...

  • Financial Security Specialist

    1 month ago

    Montgomery, Alabama, United States Bankers Life Full time

    Unlock your earning potential and build a fulfilling career with Bankers Life as a Financial Security Specialist. Our award-winning training program equips you with the knowledge, skills, and financial strategies needed to excel in this dynamic field.We are seeking ambitious individuals who share our passion for helping others achieve their financial goals....

  • Administrative Support Specialist with Organizational Expertise

    2 weeks ago

    Montgomery, Alabama, United States Alabama State Department of Education Full time

    Job Title: Administrative Support SpecialistEstimated Salary: $72,000 per yearAbout the Role:We are seeking an organized and highly skilled Administrative Support Specialist to provide administrative support to our administrators. The ideal candidate will assist with various office tasks and help maintain a well-organized work environment.Key...

  • Facial Enhancement Specialist

    2 weeks ago

    Montgomery, Alabama, United States Sandstone Health Full time

    We are looking for a highly skilled Facial Enhancement Specialist to join our team at Sandstone Wellness in Montgomery, TX. As a Facial Enhancement Specialist, you will have the opportunity to make a real difference in the lives of our clients by providing exceptional facial enhancement services.This is a part-time (salary) exempt position with competitive...

  • Vehicle Maintenance Specialist

    3 weeks ago

    Montgomery, Alabama, United States Son's Automotive Group Full time

    Job DescriptionSon's Automotive Group is a family-run business that has achieved significant growth over the past few years. We are looking for a skilled Vehicle Maintenance Specialist to join our team in Montgomery.Responsibilities:Perform repairs and maintenance on vehicles with efficiency and accuracy, following dealership specifications.Test drive...

Help Desk Specialist

1 month ago

Montgomery, Alabama, United States TalentBurst, an Inc 5000 company Full time

Job Overview

TalentBurst, an Inc 5000 company, is seeking a highly skilled IT Systems Technician to join our team. This is a fantastic opportunity for a motivated individual to work on exciting projects and contribute to the success of our organization.

Salary Information

The estimated salary for this position is $60,000 - $80,000 per year, depending on experience.

Job Responsibilities

The IT Systems Technician will serve as the first point of contact for clients and customers at the Department of Finance. Key responsibilities include:

  • Performing general troubleshooting with customers via phone contact
  • Documenting client/customer issues and requests, troubleshooting steps, and resolutions via ServiceNow ticketing system
  • Routing unresolved tickets to appropriate Tier 2 staff
  • FOLLOWING-UP and updating clients/customers and internal teams as appropriate
  • FOLLOWING, REVIEWING, AND UPDATING all Service Desk procedures
  • Limited systems administration work
  • Diagnosing and resolving problems using documented procedures and checklists in the performance of most responsibilities
  • Resolving, escalating, and tracking customer service tickets through to resolution

Required Skills and Qualifications

To be successful in this role, you will need:

  • 1 year of Service/Help Desk experience
  • General knowledge of troubleshooting and Tier 1 application support
  • Great customer service skills
  • Excellent communication skills both written and verbal
  • Proficient with MS Office Word and Excel - Demonstrated ability to produce and edit documentation: (e.g. wireframes/mockups/prototypes/report design etc.)
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Ability to take initiative, prioritize duties, problem solve, work independently, and within a team environment, pay close attention to detail, meet deadlines, do appropriate follow-up

PREFERRED/BONUS

Knowledge of Ivalua Procurement application, Knowledge of CGI Advantage application, Knowledge of CGI HRM application

Experience Required

You should have:

  • 1 year Service/Help Desk experience
  • 1 year knowledge of troubleshooting and Tier 1 application support
  • (IT Tech) Preferred 1 year of credit from an accredited college or technical school in the field of Information Systems