Computer Systems Help Desk Technician

6 days ago


Montgomery, Alabama, United States Alabama Ag Credit Full time
About the Role

We are seeking a skilled Computer Systems Help Desk Technician to join our team at Alabama Ag Credit. The successful candidate will have excellent communication skills, a proactive approach to problem-solving, and the ability to work independently with minimal supervision.

Key Responsibilities
  • Monitor and respond to user requests for technical assistance
  • Diagnose and resolve desktop computer software and hardware issues, including network and phone connectivity issues
  • Research end-user questions using available information resources
Requirements

Candidates must have a Bachelor's degree in Management Information Systems or a related field, or equivalent experience plus three to five years of experience in acquiring, maintaining, and deploying information technology. Additionally, applicants must be eligible for the DoD Skillbridge Program as an active service member of the US MILITARY.

The estimated salary for this position is $$62,000 - $75,000 per year, depending on experience. Benefits include health insurance, retirement plan, and paid time off.


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